Kevin Hammond

Tech innovator specializing in data-driven operational efficiency

Analytics

BI Tools

AI Insights

SQL

Python

Excel

GCP

Custom APIs

Database

Systems Administration

Process Optimization

Automation

Project Management

Google Workspace

MS Office

Strategy

Leadership

Communication

Adaptability

Work Experience

2022 - Present

IT Systems Administrator

Cross Gates Family Fitness

Managed and integrated data sources to transform them into actionable insights, driving business decisions. Led IT operations, data management, hardware/software upgrades, and system improvements. Spearheaded innovative projects to enhance office efficiency through data-driven decision-making.

2019 - 2022

Front Desk Team Lead

Cross Gates Family Fitness

Enhanced team communication and productivity through technical and digital strategies. Delivered exceptional customer service by integrating technology for better member engagement and streamlined operations. Utilized digital tools to maintain and distribute information, ensuring team alignment with organizational goals.

2018 - 2019

Online Store Administrator

Dunaway Brothers

Expanded inventory by 20%, optimizing systems for availability and efficiency. Improved customer interactions through advanced service strategies and technology integration. Drove growth and loyalty by aligning operations with customer needs.

Education

2022 - 2024

Master of Business Administration

Louisiana State University

2016 - 2020

Bachelor of Science in Psychology

University of New Orleans

Projects

Facility Hub

Built from the ground up, Facility Hub is a CMMS for facility managers and team members to manage maintenance tickets, assets, and inventory.

Certifications

Graduate Certificate in Analytics

Louisiana State University

March 2024

Google Data Analytics Professional Certificate

Coursera

October 2023

Achievements

Manager of the Year 2023